Terms of Service

User Accounts

You are required to open an account by registering with “X Lead”. When you register, you agree to provide and update account Information in order to ensure that it is current. Upon proper registration, and subject to all of the terms and conditions of these Terms of Service, “X Lead” hereby grants to you the personal, non-transferable right and license to use the Service, solely for your own internal business purposes, until such time as either you or “X Lead” elect to terminate such right in accordance with these Terms of Service.


This is a contract between you and “X Lead”. You must read and agree to these terms before using “X Lead”. Subject to terms and conditions of this Agreement, you are hereby granted a non-exclusive, limited, non transferable, freely revocable license to use “X Lead” as permitted by the features of “X Lead”.

Subscription : Fees & Payment

We will charge you fees (Fees) for your use of “X Lead”. You agree to pay any and all Fees specified in an ordering document or online order for your access and use of “X Lead”. For the most current information about our pricing and payment, please review our Pricing and Payment Terms, which are incorporated by reference herein. “X Lead” may add new services for additional fees and charges, and add or amend fees and charges for existing services, at any time in its sole discretion. If we add or amend our Fees, we will update our Pricing and Payment Terms. Any change to our Pricing and Payment Terms shall become effective in the billing cycle following notice of such change to you as provided in this Agreement; provided however that if we have offered a specific duration and Fees for your use of “X Lead”, we agree that the Fees will remain in force for that duration.

Refunds, Upgrading and Downgrading

Refunds are processed according to our fair refund policy. Any changes in your Service usage that result in any new, increase or decrease in Fees as specified in our current pricing policy available in the Service or on the Site, will be charged at the next billing cycle. There will be no prorating for downgrades in between billing cycles. Downgrading your Service may cause the loss of features or capacity of your User Account. “X Lead” does not accept any liability for such loss.

Cancellation and Termination

Your “X Lead” subscription plan will commence upon the effective date of the ordering document and will automatically renew at the end of your subscription term identified in your order, unless and until you cancel your “X Lead” subscription in accordance with the cancellation procedures.

Text Messaging Service Policy

If you are a subscriber of “X Lead” SMS, you agree to comply in all respects with the regional telecom's sender and content policy. You also have incorporated a functional opt-out mechanism for Customers and other end users to withdraw consent to receive text messages from you, and that you honor such opt-outs no later than forty-eight (48) hours after receipt.

We make no representations or warranties with respect to the sending, receiving, recording, retaining or monitoring of SMS messages or other communications.

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