X Lead Funnel

Omnichannel Engagement

Deeply integrate audience attributes such as lists and tags, reach across channels, so automated marketing pushes the most precise message at the moment customers are most ready to act — locking in every potential opportunity.

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Send the right message through the right channel at the right time

SMSMMSEDMWhatsAppLINE
X Lead omnichannel command center combining customer tags, Auto Follow Up and messaging channels

from idle to ideal

Remember every customer with tags, communicate seamlessly across platforms

Read each customer's browsing trail and let the system advance them automatically

4 Major Communication Tools

By combining the platform's built-in advanced tagging and intelligent segmentation, you can deliver the right message to the right audience at the most critical moment. Working with fully automated workflows, this reduces customer loss and significantly increases conversion rates.

Email Direct Marketing

Personalized Email | Up to 38x ROI

Email Direct Marketing

Create deep connections between your brand and customers through personalized emails. EDM is the most cost-effective marketing tool and the best channel for conveying brand value. Precisely reach every potential customer and significantly increase click-through and conversion rates.

SMS / MMS

SMS/MMS | Up to 98% Open Rate

SMS / MMS

SMS is the most direct and efficient way to communicate with customers. With an open rate of nearly 100%, SMS ensures your message is seen immediately. MMS further enhances appeal through images and videos, promoting real-time interaction.

LINE

LINE

Real-time Interaction | Extensive User Reach

LINE is the most widely used messaging app across Asia, with exceptionally high penetration in Taiwan, Japan, and Thailand. Through official accounts, brands can directly connect with their target audience to build closer interactions.

Rich Message Formats

Supports text, images, videos, and card-style messages.

Auto-Reply Functionality

Set keyword-triggered automatic replies to enhance interaction efficiency.

Mass Messaging & Personalization

Enables bulk messaging and precise audience segmentation for relevance.

WhatsApp

WhatsApp

Global Communication | Fast and Efficient Interaction

With over 2 billion users worldwide, WhatsApp is the preferred messaging platform for global communication. Through the WhatsApp Business API, businesses can engage in secure, encrypted conversations under a professional identity.

Secure Communication

End-to-end encryption ensures the safety and privacy of sensitive information.

Business Process Integration

Seamlessly integrates with CRM and order systems for a comprehensive service experience.

Global Reach

Supports multilingual communication across international markets.

Efficient List Collection

Acquire quality potential customers through multiple channels

Diverse Collection Tools
Automated Classification Tags
List Collection

Effectively Awaken Dormant Lists

Reactivate Potential Customers - Step 1

Start by providing useful content instead of promotions to increase goodwill and test preferences.

Reactivate Potential Customers - Step 2

Send serialized messages in a conversational way, letting users learn and anticipate the next episode.

Reactivate Potential Customers - Step 3

Send purchase invitations. When users see special offers, they place orders immediately, completing the nurturing process.

Reactivate Potential Customers - Step 4

Let serialized emails automatically nurture users step by step, turning new users into loyal fans.

Automation controls for every customer state

Templates, behavior triggers, deliverability and reports keep the whole communication engine measurable.

Multiple ready-for-business customized templates

Multiple ready-for-business customized templates

Different industries have different needs. Whether professional, warm, or fun designs, we provide various styles of templates. Each is carefully designed for a responsive layout that looks perfect on any device.

Auto nurturing by user behavioral triggered messages

Auto nurturing by user behavioral triggered messages

Users register based on their interests — their priority content. By understanding their needs, you can easily define a series of valuable messages for auto nurturing, building a deep brand connection and long-term customer relationship.

Message Deliverability

Message Deliverability

Sending messages is easy, but ensuring high deliverability requires building a reputation, technically and in content. The system provides setup checks to ensure your communications get priority in the inbox, maximizing your ROI.

Track performance in real-time

Track performance in real-time and see the effectiveness of your content. With comprehensive analysis, including open and click-through rates, you can accurately grasp campaign effectiveness and quickly adjust your strategy.

Track ClicksOpen RateUnsubscribe RateBounce Rate
Track performance in real-time

Other Features

Contact Management

  • Support for Xlsx Import
  • Smart Detection of Chinese and English Names
  • Support for User Tags
  • Group by Audience Segments
  • Advanced Multi-criteria Search

Data Tracking

  • Real-time Data Reports with Open and Click-through Rates, Exportable for Analysis
  • Support for User Source Tracking
  • User Footprint — Automatically Record Message Interaction History
  • Edit User Status and Add Tags at Any Time

Extended Connections

  • Combine with X Lead Automated Marketing Funnels to Enhance Nurturing
  • Supports Tracking Link Click Information from Various Data Platforms
  • API Connections that Integrate with Any Third-Party Systems

API Integration

X Lead provides open APIs that connect your existing systems seamlessly with the platform — create users and lists from any third-party system, or trigger EDM / SMS / MMS sends directly via API to embed omnichannel messaging into your business flows.

CRM API

User & list management — call the API from your CRM, POS or membership system to create users and update lists and tags.

View API docs

Messaging API

Message delivery — trigger EDM / SMS / MMS sends via API and integrate messaging into your existing systems and workflows.

View API docs

Turn Your List Into Loyal Fans

Start X Lead omnichannel engagement and let nurturing run on autopilot.