Enquiries & FeedbackLEAD FORM
Price questions, messages, complaints, partnership offers — every scenario no template covers lands in this one form. Set your own fields, and each submission arrives complete, with contact details attached and nothing lost in a DM thread.
Your fields, your scenario — all of it collected
- Text, dropdowns, long-form messages, uploads, dates — ask whatever you need to ask.
- The moment they hit send, the customer is acknowledged and your list gains a lead.
- Name, number, request and attachments are stored in full, ordered by arrival.
Customers want to reach you — they just don't know where to ask
One asks the price in an Instagram DM, another comments under a Facebook post, a third sends an email. Three people asking the same thing in three places — answer one and you forget the next.
Now put a single enquiry form in front of them: one place to ask, with name, number and request captured together. What you open in the morning is one complete list — who asked what, and exactly how to reach them.
What you catch isn't just a question — it's someone actively considering you.
What the enquiry form does for you
Flexible enough for any scenario, and every submission lands complete and ready to follow up.
Fully custom fields
Mix text, dropdowns, message boxes, uploads and dates; you decide what's required and what each field explains — nothing you need goes unasked.
A list, not an inbox
Every enquiry is stored in full — name, number and request — lined up by arrival time in one list you can search and export, instead of scrolling back through DMs.
One link, everywhere they look
The same link goes in your site, IG bio, LINE menu and Facebook page, and the QR code goes in-store or on a card — wherever they come from, the question lands in one place.
Instant acknowledgement
A confirmation email or message goes out on submit, telling the customer when to expect a reply — the anxious wait is handled for you.
Attachments included
Floor plans for a quote, photos for a complaint, a CV for an application — uploaded with the form instead of chased over email.
Leads you can nurture
Every enquiry is a customer who left their details — pick that group for your next EDM, SMS, LINE or WhatsApp send.
Who asked, and what about — the month writes itself up
Like the visitor book by the door: nothing to recall, just open it and see who came by this month.
Enquiries and where they came from
How many enquiries landed over the period, and whether they arrived through your site, IG bio, LINE menu or Facebook page — the entrance that brings people is obvious.
What they're asking about
How the mix splits across quotes, after-sales, partnerships and applications — whatever gets asked most is worth answering up front on your site.
Reply progress
Which enquiries are answered and which are still waiting. The list stays ordered by arrival, so nobody gets buried at the bottom.
A list you can contact again
Every row keeps the contact details and the original question — pick that group for your next EDM, SMS or LINE send.
Every figure grows out of real enquiries — there is no second report to compile.
One form, three steps to catching every enquiry
From the moment they hit send to the moment you have a list worth following up, none of it is manual.
Lay out your fields
Start from the “Contact us” template, add the questions and enquiry-type options you need, and publish in minutes.
Put it where customers look
Drop the link into your site, IG bio, LINE menu and Facebook page; print the QR code in-store or on a business card.
They get a reply, you get a lead
On submit the customer is acknowledged straight away and the enquiry joins your list — what you open is a record ordered by time, not an inbox.
The enquiry is where the relationship starts
Everyone quoted but still deciding gets your case studies two weeks later; the regulars who left feedback hear about the redesign first.
One form catches them all, and you can pick whoever you need later — their details and what they asked are already on the list.
Every question is a relationship you can keep building.
For any business people ask questions about
Whatever no ready-made template covers, this form collects.